Get iPod Touch/iPhone Working in Windows 7 x64

itunes-logo[1] One thing I noticed rather quickly with this build was that the iPod Touch does not seem to work out of the box in iTunes.  At first I didn’t mind, but then there was added pressure when my brother snatched my 6801 DVD and installed it on his machine and then came to me to get his iPod Touch working.  So of course this started a quest to do what many others wrote off as impossible.  Well, I’m here to tell you that it is NOT impossible, it just requires a little know how and willingness to do some things manually.  So let’s get to it shall we?

NOTE: Everything you need to know to make this work is in the following guide, if yours isn’t working, you did something wrong, so read it over again because you probably missed a step.

What you will need:

  • Latest iTunes x64 release from apple.com
  • Installed copy of iTunes on a Vista x64 system available to you
  • Basic knowledge of installing drivers in Windows

Ok, so first off, you obviously need to install iTunes.  Install it as you normally would and let it do it’s thing.  Once you have done that, you will notice the following error if you try to start iTunes with your iPod Touch plugged in:

error

The reason this happens is because the iTunes installer does not install the Mobile Device Support component which is necessary for the iPod Touch to work correctly.  To remedy this issue do the following:

  1. Copy the “Mobile Device Support” directory from your Vista system to the same location on your 7 system (Located in C:\Program Files (x86)\Common Files\Apple\).
  2. Once you have done that, we need to merge the appropriate registry entries so the services actually work.  Merge THIS registry file and allow all UAC prompts.
  3. Once that is done, now we need to move on to the hardest part of the whole process.  Installing the correct driver for the iPod Touch.  Windows 7 incorrectly sees the device as a digital camera, so we need to fix this manually.  To do this head into the device manager and select the iPod (see screenshots below).

    devmgmt1

    Once you have done that, right click and go to “Update Driver”.  You will now see this:

    driver1

    Select “Browse my computer for driver software”.  Now you should see this:

    driver2

    Click the button highlighted (hint: it’s the Let me pick… Button).

    When the prompt comes up, click have disk and navigate to C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers\

    After doing that click OK and you should see this:

    driver3

    Click Next and the driver will install.

    Finally, reboot your computer to allow the Mobile device service to start, and plug in your iPod Touch and fire up iTunes.  Your device should now work exactly as it should.  Enjoy!

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21 Responses to “Get iPod Touch/iPhone Working in Windows 7 x64”


  1. 1 James

    Thank you for this guide. Short of installing windows vista, then installing iTunes, then reinstalling windows 7 i can’t see how i can get the AMDS directory. Could you post a link to a archive of the directory from windows vista. many thanks.

  2. 2 Chris123NT
  3. 3 Chris Maddern

    Hi Chris,

    Great Job!!! I thought that would work but didn’t have the files at hand / time to do it.
    How did you figure the keys that needed to be udpated in the registry; Orca on the MSI?

    Would you happen to know how to install MobileMe64.msi?

    Cheers!

    Chris

  4. 4 Chris Maddern

    Hi,

    Have you had any luck with iTunes 8.0.2 to the same end?

    Thanks,

    Chris

  5. 5 mll7

    Too bad for me the above isn’t working with iTunes 8.0.2, I really hope there will be a workaround sooon

    Cheer, Mll

  6. 6 Chris123NT

    I noticed this isn’t working with itunes 8.0.2. Thanks for the heads up though. It seems that once you’ve installed itunes once in 7, the MSI won’t work again. Looking into it now. Who thought something could be so complicated lol.

  7. 7 Mark

    Yes, I got iTunes 8.0.2 install on Windows 7 x64.

    I had previously install iTunes 8.0.1 but can’t update so I uninstall 8.0.1 but unfortunately, now neither iTunes 8.0.1 or 8.0.2 would install as it run into an error.

    What you will need: WinRAR or 7-Zip and Orca (download Orca here: http://www.softpedia.com/get/Authoring-tools/Setup-creators/Orca.shtml)

    1. Extract iTunes64Setup_v8.0.2.20.exe using WinRAR or 7-Zip
    2. Right click on iTunes64.msi and click Edit with Orca
    3. In the Tables (left), right click on Error and click Drop Table… and click yes.
    4. Save the file.

    Enjoy iTunes 8.0.2 x64 on Windows 7

  8. 8 Mark

    I got iTunes 8.0.2 working on Windows 7

    extract the iTunes 8.0.2 installer and edit itunes64.msi with orca

    find error in the left, right click it and click drop table

    save the file

    enjoy itunes 8.0.2 on windows 7

  9. 9 Chris123NT

    Mark,

    Good bit of info, but I just tested it and it does not work. The MSI just errors out right away with your method.

  10. 10 Chuckalicious

    Mark and Chris,
    Here is the solution to running itunes 8.0.2 on Windows 7 x64. After installing iTunes, follow all the steps above, and then open regedit. From the root, navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Apple Inc.\Apple Mobile Device Support]
    . Change the version number to 2.12.33.0. Reboot the machine or restart the service, and wa-la!!! Suddenly your ipod or iphone will appear and sync flawlessly.

  11. 11 Chuckalicious

    or.. an even easier way, would be to change the version number for AMDS in Chris’s registry file, and then merge it in. As a mater of fact, that is probably a better way of doing it.

  12. 12 Strid

    great guide but james link: http://rapidshare.com/files/162894055/Mobile_Device_Support.rar.html seems to be outdated or someting. Is there anyone that could post a new link?

  13. 13 Strid

    Great guide

    Can someone post a link for mobile device?

  14. 14 Adam
  15. 15 DanHolme

    The 8.0.2 x64 version installed perfectly on Win 7 x64, in Vista compatibility mode.

  16. 16 Mark

    The problem is installing the AMDS portion of the install without Vista. The rapidshare link above no longer works. I’ve tried importing the modded reg key, playing around with the AMDS msi file on Orca, older versions of Itunes, but still I get the error when I connect my Ipod. In fact, the AMDS installer does not complete and does not create the directory.

    Anyone willing to post a link to a working AMDS folder?

    Thanks

  17. 17 Speedy523

    Can we please have a repost of the Vista x64 Mobile Device Support Folder?

  18. 18 Name

    Does anyone have any luck with iTunes 8 x64 on Windows 7 build 6936 x64? Windows 7 build 6936 x64 detect invalid driver signature + internet radio doesn’t work. “An error occurred while contacting the radio tuning service. Check your Internet connection, or try again later.” Press F8 > Disable driver signature Enforcement is overkill + internet radio still doesn’t work.

    Unrelated, does Chris get prompt that he got new comments or does he come check every one of his post?

  19. 19 Jake

    Can someone repost the vista x64 mobile device drivers? thanks.

  1. 1 Use iPhone in Windows 7 6801 x64. Fix Apple Mobile Device Drivers | Blogitech from Chris Maddern
  2. 2 Get iPod Touch/iPhone Working in Windows 7 x64 « irony islet

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